The Challenge
The main problem that the client was looking to be solved was the lack of user engagement with the current website. While booking was typically done through the site, other engagements had been low. Donations, volunteer applications, and sponsorship deals had typically been conducted through personal interactions and searches by the staff. This process, while more personal, had put a large strain on the small staff of Hooked on Fishing. The new website would need to be designed in a way that could circumvent this problem. We decided that these actions would need to be emphasized and simplified so that, in theory, more users would engage in them through their website. That posed a new challenge to us as a team: how do we appeal to each of the target users in a cohesive manner? Potential donors, volunteers, and sponsors each have different actions we wish for them to take, so we needed to find a way to appeal to them all.